Overview - Data & Insights

Data Option 1: GoodTime INSIGHTS Tab

What does this data tell me?
The Insights tab provides an easy way to see an overview of your scheduling data as it relates to your interviewers and your schedulers.  The insights tab is designed to provide easy access to 90% of the data our customers typically want to see.  The insights tab will specifically detail the following data:

• Scheduling Insights:

  • 📄 Insights - Recruiting Leaderboard- Who is scheduling what?

  • 📄 Insights - Turnaround Time Report- How efficient is your scheduling team?

  • 📄 Insights - Lead Time Report- How engaged is your interviewing team?

• Interview Insights:

  • 📄 Insights - Recruiting Leaderboard- Which of your business interviewers are doing the most?

  • 📄 Insights - Interview Time Report- How much time does your org spend interviewing?

  • 📄 Insights - Interview Load Balance- How is the interviewing load being distributed among interviewers?

  • 📄 Insights - Cancellation & Reschedule Report- What factors are causing reschedules and cancellations?

• Experience Insights:

  • 📄 Insights - Pulse / cNPS Score Report- How engaged are your candidates with your interview processes?  

• Training Insights:

  • Training Insights Report - How successful is your interviewer training process?

• AI & Automation Insights:

  • 📄 Insights - AI & Automation Report - Understand now much of your scheduling workflow is being automated and what savings this is generating.

  • 📄 Insights - AI Bias Audit Report - Monitor the fairness of GoodTime's AI resume screening feature.

How do I access this data?
The GoodTime Insights tab can be found inside the GoodTime tool under the menu item labelled 'INSIGHTS' and can be accessed by anyone in your org with 'Admin' or 'Super Admin' permission level in GoodTime. 

The GoodTime INSIGHTS reports listed above are available to all GoodTime HIRE customers irrespective of their product packaging.

Data Option 2: GoodTime MCP Connector

What does this data tell me?
The GoodTime MCP connector links your live recruiting data to Claude and other MCP-compatible AI tools, so you can ask questions and complete supported tasks in natural language. It doesn’t store or cache data. Each request runs against the GoodTime Public API under your own login and permissions. You can read interview, interviewer, ATS, candidate feedback, and contact data, and make supported changes such as updating interviewer settings, managing tags and interviewer pools, and maintaining training paths and enrollments. It cannot create or change jobs, interviews, evaluations, or analytics records.

Ideal Use Case:

This Data Option is most useful for a team that does not have access to a data team to build custom reports, but they still want the ability to interrogate their GoodTime data in more detail. By asking their AI Agent a natural language question, the agent can review all of your data to deliver a response based on your query and the data available to it.

This Data option is also valuable for team who already use AI Agents to support their workflows, and they want to enrich the decision making power of these agents by giving them access to your live scheduling data.

How do I access this data?
To take advantage of this data option there is some setup required by your internal team. NOTE: the MCP server does not have acces to any HEW data sets, but simply provides a different means of accessing the same data the feeds the INSIGHTS tabs in data option 1.

In Claude, add GoodTime from the Connectors Directory, with no API token or manual setup needed. Team and Enterprise owners may need to add GoodTime to the organization first, and each user signs in through GoodTime’s standard login.

Any MCP client that supports Streamable HTTP can also connect at https://mcp.service.goodtime.io/mcp. For additional setup steps, troubleshooting, and security details, see the GoodTime MCP Server help article.

Option 3: GoodTime Advance Data Package