Agent+ Candidate Agent

Last updated: February 26, 2026

Keep candidates informed, engaged, and on track with a 24/7 AI Candidate Agent that answers questions, sends reminders, and seamlessly escalates to a human when needed - all via a natural language interaction. The agent streamlines interview scheduling and rescheduling, and gathers real-time feedback from candidates to help identify issues and continuously improve the hiring experience.  Best of all, this true feature leverages true 'learning' AI to understand who you are as an organization and offer contextually accurate responses - all without the need for you team to spend hours building question banks or dedicated documentation - just point the agent to your existing resources and ask it to learn! 

 

Candidate-facing AI Agent Capabilities

1. Company & Brand Customization

> Set your AI Agent's Name & Tone

Fully configure a candidate-facing AI Agent —tailored with a custom name, avatar, and tone of voice. 

 

> Job-Based Agent Assignment

You can enable the AI Agent for specific jobs only—perfect for piloting usage with a few roles or tailoring support by department (like sales or engineering).

 

 

2. Scheduling Assistance

> AI Agents can help coordinate with candidates to:

  1. Collect Availability

  2. Schedule Single & Multi-Day Interviews

  3. Reschedule Interviews

 

Candidates can share availability, schedule single or multi-day interviews, reschedule without any human intervention.

Recruiters & Coordinators are then notified by email and/or slack

 

> AI Agents can Escalate to a human if requested by a candidate

Plus, when a candidate asks to speak with a recruiter or coordinator, your team is immediately notified via email or Slack—ensuring no request for human help goes unnoticed.

 

Recruiters & Coordinators are then notified by email and/or slack

 

 

3. Answer Candidate Questions

> Customized Knowledge Base

Admins can upload PDFs, DOCs, websites, and FAQ data to train the bot, making it an extension of your brand.

> Upload Questions & Answers

Admins can also inject custom information to reduce repetitive questions.

 

AI Message Visibility



All candidate-AI conversations are fully visible in the Candidate Messenger, with every message tracked. Recruiters and coordinators can jump in and respond directly when needed.