TL;DR: When calendar event changes are made inside of GoodTime, these event changes trigger notifications to be sent out by our partner calendaring services (Google or Microsoft). This article outlines various actions that can take place inside of GoodTime and the impact on notification triggering downstream in our partner calendar platforms.
It is also worth noting that Email notifications from calendars are not sent by GoodTime. Email notifications from calendar systems serve as the backbone for communicating across different calendar systems and are necessary to communicate changes to scheduled interviews/events. Google calendar does allow for you to programmatically silence notifications (in GoodTime this is the 'Send notification to Candidate/Interviewer' toggle). The Microsoft (Office 365) calendar system does not allow for programmatically silencing notifications.
* GoodTime integrations with Google calendar in some interfaces allows the user to silence notifications to interviewers and candidates
- These listed behaviors are subject to change as the system is improved and as Google Calendar APIs may evolve/update.
Microsoft Office365 Calendar
** Future expected behavior (not currently available)
Microsoft Office 365 Calendar - Direct Calendar Edits
This is an additional table to describe the expected behavior for email notifications when edits are made directly in Microsoft Office 365 Calendar. Note: this is not recommended best practice. When an event is scheduled via GoodTime we recommended any edits/updates are made via GoodTime also.