This video walks you through how you can update an interview (ex. change an interviewer, update a Zoom link or add additional information within the calendar invite)
1- Click on the interview (in Dashboard) you want to update.
2- You can make the change directly in your Candidate Calendar Event Info or your Interviewer Calendar Event Info.
3- If you need to swap an interviewer because an interviewer declined the event, you can Edit Internal Calendar Event (Click on Pencil next to event you want to edit).
4- You can edit any of the following:
- Internal Calendar Event Title (Interviewer's Calendar Title)
- Internal Calendar Location (Room Name)
- Event Start Time
- Duration
- Number of Interviewers
- Edit Interviewer (To swap out, click on the pencil to find your alternate interviewer)
- Mark an interviewer as optional
- Edit Room
- Edit Feedback Form
- Edit the Calendar Event is Written On
- Click "Done Editing" after you have made changes!
- Add a Greet
- Add a Walkout
- Add an Interview Event
After you make any changes, click Update (this as your Save button)!
For candidate's with Gmail accounts (not applicable for other email providers):
After you have made changes, you can either silently update the changes, send an update to the candidate or send an update to the interviewers (updates will only be sent to interviewers with changed schedules).
PLEASE NOTE: If your team has already been upgraded to the NEW! GoodTime Flexible Scheduling algorithm your workflow will be slightly different to the one outlined above. This new and improved workflow is outlined below: |
TL;DR: There may be times when you need to update a previously scheduled interview. An update typically consists of any minor change to the scheduled event such as switching an interviewer, changing a Zoom/video link or adding additional information within the calendar invite. The following video demonstrates the GoodTime update process.
Step-by-Step Update Instructions:
- Locate and open the interview in your GoodTime dashboard you want to update.
- If you need to update any information contained within the bod of your interviewer or candidate calendar events you are able to make these changes directly in the areas labelled:
CANDIDATE and INTERVIEWER CALENDAR EVENT INFO - If you need to swap an interviewer because an interviewer declined the event, you can Edit Internal Calendar Event (Click on Pencil next to event you want to edit).
- Within a scheduled event you are able to edit/update any of the following:
- Internal Calendar Event Title (Interviewer's Calendar Title
- Internal Calendar Location (Room Name)
- Event Start Time
- Duration
- Number of Interviewers
- Mark an interviewer as optional
- Edit Room
- Edit Feedback Form/Scorecard
- Edit the specific Calendar the interview is scheduled from
- Add a Greet
- Add a Walkout
- Add an Interview Event
- Scheduled Interviewer (To swap out and interviewer, click on the pencil a second time beside the specific interviewer you wish to replace with an alternate interviewer) - After you make any changes, please be sure to click 'Update' (this is your Save button)!
NOTE:
For candidate's with Gmail/Google Calendar accounts (NA for other calendar/email providers):
After you have made changes to an interview, you can choose to either silently update the changes (that is notify no-one of these updates), send an update to the candidate or send an update to the interviewers.
- This notification does not come from GoodTime directly but is the standard Google calendar update email (you can choose whether to have Google send this email update notification or not).
- When sending an update to interviewers, ONLY those interviewers whose interview was updated will receive a notification.