Custom Itinerary

Last updated: February 26, 2026

 

With the Custom Itinerary feature, you will be able to customize the detailed itinerary shared with candidates and interviewers in candidate/interviewer calendar events and emails.

 

Users can customize the itinerary on an organization level, interview (scheduling) level, or at the template/master template level.

 

When scheduling, you'll be able to edit the itinerary details from the Confirmation Page:

 

 

The candidate's view will appear as follows:

  • To edit at the template level: 

    • In GoodTime, go to Settings -> Template 

    • Select the Template in Question 

    • Choose Template Settings 

    • Under “share itinerary with candidate” select the pencil icon 

    • Update the Open Field for $Event.Topic

    • This will automate all future itineraries created when using this template

  • Additional Notes:
    • $Event.Topic is a variable specific to custom itinerary.  You are able to include this in either the interviewer calendar OR the candidate facing calendar, or both!
    • If $Event.Topic is added to both calendar itineraries, the focus area / competency will remain the same.  We are not currently able to display and internal event topic and an external event topic.
    • You're able to edit a custom itinerary on the fly, from the confirmation page.  This can be done under the interview Panel before clicking the final "Request Availability" or "Schedule Now" in your workflow
    • Once an itinerary is shared with a candidate / interviewer, we are unable to edit the Focus Area again unless the interview is rescheduled.