TL;DR: The GoodTime Dashboard lists the different 'Status' that an interview may be in. You can use the top right filter to view only interviews in a specific status.
By default, the left-hand pane of your dashboard will display interviews in the Queue, Pending Review, or Pending Candidate Response status. Interviews on the right-hand pane of your dashboard will be in the Hold, Confirmed or Conflict status. You will also see Completed and most Canceled interviews on your right-hand pane (by default, these status are not toggled-on to display).
The following image provides an overview of the different statuses you will see on your dashboard:
Interview Status Definitions:
Queued: When a candidate is moved from your ATS to GoodTime you have the option to 'Queue' them for later scheduling. This Status can be used as part of a scheduling handoff process between Recruiter and Recruiting Coordinator. NB: Golden colored status represent a call-to-action for your scheduling team.
Pending Review: This status indicates a candidate has shared their availability via their Request Availability invite and the Coordinator is now required to review their availability and go through the 'Schedule Now' workflow to confirm which time the interview will take place. NB: Golden colored status represent a call-to-action for your scheduling team.
Pending Candidate Response: A Coordinator has sent a 'Requested Availability' invite to a candidate and you are waiting for the candidate to action this invite and select available times and share times they are available.
Hold: A Coordinator has gone through the Schedule Now flow, finalized the panel, and clicked Hold instead of Schedule Now. This is most commonly done when the Coordinator wishes to receive final approval from the interviewers or executive admins on times before sending out a confirmation to the candidate.
Hold Until X/X/XXX: This will appear when a Coordinator has intentionally chosen to send out the confirmation email at a later time and date they have specified. The date listed shows when the confirmation email and calendar event will be sent to the candidate.
NB: When using the hold function the interviewers’ calendar invites get sent immediately.
Confirmed: The interview is scheduled on both the Candidate and the Interviewer(s) calendar.
NB: Given that a Candidate will offer their availability, and a Coordinator will schedule an 'open' space on an interviewer's calendar, GoodTime will mark these events as 'Confirmed' even if the Candidate and Interviewer(s) have not accepted their calendar invite. For this reason, GoodTime will assume the interview is confirmed until told otherwise. It is only by exception (i.e. when a Candidate or Interviewer declines an event, that the Interview status will change to 'Conflict'.
Conflict: This status implies that there is some form of issue with the scheduled interview. The Conflict status will typically flag that an interviewer or candidate has declined their calendar event.
Completed: Once an interview event has run its course it will automatically move to the Completed status and will be hidden from view in the Dashboard. You can always toggle-on the Completed status to view previously conducted interview events.
Canceled: Indicated the interview was canceled.