TL;DR: The GoodTime Dashboard lists the different 'Status' that an interview may be in. You can filter by these status on the Dashboard in order to better manage your workflow as well as see at a glance which interviews need your attention.
Queued: When a candidate is moved from your ATS to GoodTime you have the option to 'Queue' them for later scheduling. This Status can be used as part of a scheduling handoff process between Recruiter and Recruiting Coordinator. NB: Golden colored status represent a call-to-action for a coordinator.
Pending Candidate Response: A Coordinator has sent a 'Requested Availability' invite to a candidate and you are waiting for the candidate to action this invite and select available times.hare times they are available.
Pending Review: A candidate has shared their availability via their Request Availability invite and the Coordinator is now required to review their availability and go through the 'Schedule Now' workflow to confirm which time the interview will take place. NB: Golden colored status represent a call-to-action for a coordinator.
Hold: A Coordinator has gone through the Schedule Now flow, finalized the panel, and clicked Hold instead of Schedule Now. This is most commonly done when the Coordinator wishes to receive final approval from the interviewers or executive admins on times before sending out a confirmation to the candidate.
Hold Until X/X/XXX: This will appear when a Coordinator has intentionally chosen to send out the confirmation email at a later time/date they have specified. The date listed shows when the confirmation email and calendar event will be sent to the candidate.
NB: When using theThe interviewers’ calendar invites get sent immediately.
NB: When you are in the interview side panel, scroll to “Email Communication” to select the date/time for email communication to be sent to candidate.
Confirmed: The interview is scheduled on both the Candidate and the Interviewer(s) calendar.
NB: Given that a Candidate will offer their availability, and a Coordinator will schedule an 'open' space on an interviewers calendar, GoodTime will mark these events as 'Confirmed' even if Candidate and Interviewer(s) do not accept their calendar invite. It is only by exception (i.e. when a Candidate or Interviewer declines an event, that the Interview status will change to 'Conflict'.
Conflict: This status implies that there is some form of issue with the scheduled interview. The Conflict status will typically flag that an interviewer or candidate has declined their calendar event.
Completed: Once an interview event has run its course it will automatically move to the Completed status and will be hidden form the Dashboard. You can always toggle-on the Completed status to view previously conducted interview events.
Canceled: Interview was canceled.