Rescheduling an Interview

Last updated: October 12, 2026

 

This video will show you how to reschedule an interview to a new date and/or time.

 

1- First, go to your confirmed interview

2- There’s a reschedule button at the top right hand side of the screen

3- You have the option to either go through the Request Availability or Schedule Now workflow

  • Click Request Availability: If you need to send a brand new request availability email and need to collect times from the candidate, you can go through the Request Availability workflow.

  • Click Schedule Now: If you have times that work for the candidate and you just need to modify the date and/or time of the interview.

 

 

4- If you Click Request Availability

  • This will remove the previously scheduled interview from the candidate and interviewer’s calendar

  • And it’ll send the candidate a brand new request availability email so they can fill out new times for this interview

 

PLEASE NOTE:



If your team has already been upgraded to the NEW! GoodTime Flexible Scheduling algorithm your workflow will be slightly different to the one outlined above.  This new and improved workflow is outlined below:



TL;DR:  There may be times when you need to reschedule a previously confirmed interview to a new date  and/or time.  The following video demonstrates the GoodTime reschedule process.





 

Step-by-Step Reschedule Instructions:

  1. Locate and open your confirmed interview from the GoodTime Dashboard.

  2. You will see a 'Reschedule' button at the top right hand side of the screen.

    Screen_Shot_2022-10-02_at_11.59.38_AM.png



  3. You have the option to either go through the Request Availability or Schedule Now workflows

    • Click Request Availability: If you need to collect new dates and times the candidate is available you should go through the Request Availability workflow.

    • Click Schedule Now: If you already have times that work for the candidate and you just need to modify the date and/or time of the interview use the Schedule Now workflow.

      Screen_Shot_2022-10-02_at_12.05.43_PM.png



  4. If you click Request Availability

    • This will remove the previously scheduled interview from the candidate and interviewer’s calendar

    • And it’ll send the candidate a brand new request availability email so they can fill out new times for this interview

     

  5.  If you click Schedule Now

    • GoodTime will surface any dates and times the candidate previously shared as availability so that you can reschedule the interview based on your interviewers’ availability. 

    • If the candidate did not provide any alternate dates and times of availability you will be prompted as the coordinator to select some dates and times to search  

    • Once rescheduled the candidate will receive an updated calendar event indicating the new dates and times for their interview.