# GoodTime Support


## GoodTime Academy


### Member Permission Level

- [1. GoodTime 101](https://support.goodtime.io/articles/2789661596-1-goodtime-101)
- [2. Logging in for the First Time](https://support.goodtime.io/articles/4008383727-2-logging-in-for-the-first-time)
- [3. Getting to know the GoodTime Dashboard](https://support.goodtime.io/articles/7427046951-3-getting-to-know-the-goodtime-dashboard)
- [4. Request Availability and Schedule Now](https://support.goodtime.io/articles/1869493518-4-request-availability-and-schedule-now)
- [5. Rescheduling, Cancelling or Updating an Interview](https://support.goodtime.io/articles/4503961551-5-rescheduling-cancelling-or-updating-an-interview)
- [6. Recruiter to RC Handoff - Queue Function](https://support.goodtime.io/articles/3802057717-6-recruiter-to-rc-handoff-queue-function)

### Admin Permission Level

- [1. GoodTime 101](https://support.goodtime.io/articles/8966768083-1-goodtime-101)
- [2. Logging in for the First Time](https://support.goodtime.io/articles/8965956708-2-logging-in-for-the-first-time)
- [3. Getting to know the GoodTime Dashboard](https://support.goodtime.io/articles/8678497225-3-getting-to-know-the-goodtime-dashboard)
- [4. Team Tab Overview](https://support.goodtime.io/articles/2470211449-4-team-tab-overview)
- [5. Tags Overview](https://support.goodtime.io/articles/8187197817-5-tags-overview)
- [6. Creating Templates Including Email, Base, and Interview Templates](https://support.goodtime.io/articles/8774216126-6-creating-templates-including-email-base-and-interview-templates)
- [7. Request Availability and Schedule Now](https://support.goodtime.io/articles/3622664405-7-request-availability-and-schedule-now)
- [8. Rescheduling, Cancelling or Updating an Interview + Scheduling a Roundup](https://support.goodtime.io/articles/8150461312-8-rescheduling-cancelling-or-updating-an-interview-scheduling-a-roundup)
- [9. Recruiter to RC Handoff - Queue Function](https://support.goodtime.io/articles/2773833735-9-recruiter-to-rc-handoff-queue-function)

### Super Admin Permission Level

- [1. Your journey begins here](https://support.goodtime.io/articles/1870035994-1-your-journey-begins-here)
- [2. Welcome to the GoodTime Family](https://support.goodtime.io/articles/3856867233-2-welcome-to-the-goodtime-family)
- [3. Logging in for the First Time](https://support.goodtime.io/articles/5979153681-3-logging-in-for-the-first-time)
- [4. Integrating with GoodTime (IT Setup)](https://support.goodtime.io/articles/5684008224-4-integrating-with-goodtime-it-setup)
- [5. Setup Brand Themes](https://support.goodtime.io/articles/9433419327-5-setup-brand-themes)
- [6. Company and Interview Settings Overview](https://support.goodtime.io/articles/6912330526-6-company-and-interview-settings-overview)
- [7. Team Tab Overview](https://support.goodtime.io/articles/6458959990-7-team-tab-overview)
- [8. Tags Overview](https://support.goodtime.io/articles/1076870309-8-tags-overview)
- [9. Creating Templates Including Email, Base, and Interview Templates](https://support.goodtime.io/articles/5841628800-9-creating-templates-including-email-base-and-interview-templates)
- [10. Request Availability and Schedule Now](https://support.goodtime.io/articles/9207230171-10-request-availability-and-schedule-now)
- [11. Getting to know the GoodTime Dashboard](https://support.goodtime.io/articles/1120669848-11-getting-to-know-the-goodtime-dashboard)
- [12. Rescheduling, Cancelling or Updating an Interview + Scheduling a Roundup](https://support.goodtime.io/articles/8508466293-12-rescheduling-cancelling-or-updating-an-interview-scheduling-a-roundup)
- [13. Recruiter to RC Handoff - Queue Function](https://support.goodtime.io/articles/7254989990-13-recruiter-to-rc-handoff-queue-function)

## GoodTime Integrations


### Applicant Tracking Systems

- [Greenhouse + GoodTime Integration Guide (via V3 Harvest API)](https://support.goodtime.io/articles/4394336569-greenhouse-goodtime-integration-guide-via-v3-harvest-api)
- [SmartRecruiters + GoodTime Integration Guide (New OAuth Workflow)](https://support.goodtime.io/articles/7440622626-smartrecruiters-goodtime-integration-guide-new-oauth-workflow)
- [SmartRecruiters + GoodTime Integration Guide](https://support.goodtime.io/articles/7362213777-smartrecruiters-goodtime-integration-guide)
- [Lever + GoodTime Integration Guide](https://support.goodtime.io/articles/9645778575-lever-goodtime-integration-guide)
- [iCIMS + GoodTime Integration Guide](https://support.goodtime.io/articles/6179443693-icims-goodtime-integration-guide)
- [SAP Success Factors + GoodTime Integration Guide](https://support.goodtime.io/articles/4790752488-sap-success-factors-goodtime-integration-guide)
- [SmartRecruiters - Integration Updates](https://support.goodtime.io/articles/4103327993-smartrecruiters-integration-updates)
- [Jobvite + GoodTime Integration Guide](https://support.goodtime.io/articles/3272998132-jobvite-goodtime-integration-guide)
- [Stand Alone - Planning to move to GoodTime Stand Alone?](https://support.goodtime.io/articles/7689460899-stand-alone-planning-to-move-to-goodtime-stand-alone)
- [Workday - Planning to move to Workday?](https://support.goodtime.io/articles/5521496449-workday-planning-to-move-to-workday)
- [Workday + GoodTime Integration Guide](https://support.goodtime.io/articles/6375091140-workday-goodtime-integration-guide)
- [ATS Migration](https://support.goodtime.io/articles/3755223707-ats-migration)

### Calendar

- [GoodTime Multi-Tenancy Functionality](https://support.goodtime.io/articles/2963459008-goodtime-multi-tenancy-functionality)
- [GoodTime Multi-Tenancy Setup](https://support.goodtime.io/articles/5437214089-goodtime-multi-tenancy-setup)
- [Google Calendar + GoodTime Integration Guide (GCal)](https://support.goodtime.io/articles/9234612437-google-calendar-goodtime-integration-guide-gcal)
- [Google Calendar - Create Candidate Calendar (GCal)](https://support.goodtime.io/articles/3327153642-google-calendar-create-candidate-calendar-gcal)
- [Google Calendar - How to Hide Shared Calendars (GCal)](https://support.goodtime.io/articles/8787803005-google-calendar-how-to-hide-shared-calendars-gcal)
- [Office 365 + GoodTime Integration Guide (O365)](https://support.goodtime.io/articles/2590158368-office-365-goodtime-integration-guide-o365)
- [Google Calendar warning: "This meeting code is from different event."](https://support.goodtime.io/articles/5453088912-fixing-blank-calendar-invites-when-interview-templates-become-unlinked)

### Email

- [Email Setup - CNAME entries to be added to your DNS records](https://support.goodtime.io/articles/4569531780-email-setup-cname-entries-to-be-added-to-your-dns-records)
- [IMPORTANT: Ensure your email domain is authenticated through GoodTime](https://support.goodtime.io/articles/8284536696-important-ensure-your-email-domain-is-authenticated-through-goodtime)

### Video Conferencing

- [How To: Switch your Video Conferencing Service (VCS)](https://support.goodtime.io/articles/7874774330-how-to-switch-your-video-conferencing-service-vcs)
- [Zoom + GoodTime Integration Guide](https://support.goodtime.io/articles/9132461439-zoom-goodtime-integration-guide)
- [Google Meet + GoodTime Integration Guide](https://support.goodtime.io/articles/9799796247-google-meet-goodtime-integration-guide)
- [Microsoft Teams + GoodTime Integration Guide](https://support.goodtime.io/articles/2498745641-microsoft-teams-goodtime-integration-guide)
- [Webex + GoodTime Integration Guide](https://support.goodtime.io/articles/1522595435-webex-goodtime-integration-guide)
- [Bluejeans - Disable Require Moderator Passcode in BlueJeans](https://support.goodtime.io/articles/5419863528-bluejeans-disable-require-moderator-passcode-in-bluejeans)
- [Zoom - Disconnecting the Zoom Integration](https://support.goodtime.io/articles/7432376075-zoom-disconnecting-the-zoom-integration)
- [Zoom - Waiting Room and Passcode Requirements](https://support.goodtime.io/articles/5131652885-zoom-waiting-room-and-passcode-requirements)
- [Zoom - Using a Concurrent Meeting Zoom Account](https://support.goodtime.io/articles/4081103962-zoom-using-a-concurrent-meeting-zoom-account)
- [Zoom - Using Zoom Host Pools](https://support.goodtime.io/articles/7161476933-zoom-using-zoom-host-pools)
- [Zoom - FAQs](https://support.goodtime.io/articles/3415930335-zoom-faqs)
- [INTERNAL - Migrating from Zoom to Google Video](https://support.goodtime.io/articles/1786107123-internal-migrating-form-zoom-to-google-video)

### Collaborative Coding

- [Codility + GoodTime Integration Guide](https://support.goodtime.io/articles/3376528913-codility-goodtime-integration-guide)
- [HackerRank + GoodTime Integration Guide (Video)](https://support.goodtime.io/articles/4231304910-hackerrank-goodtime-integration-guide-video)
- [HackerRank - Generating HackerRank/CodePair Links in Interview Templates](https://support.goodtime.io/articles/4915466316-hackerrank-generating-hackerrank-codepair-links-in-interview-templates)
- [CodeSignal + GoodTime Integration Guide](https://support.goodtime.io/articles/6334642840-codesignal-goodtime-integration-guide)
- [Hired Assessments (Py) + GoodTime Integration Guide](https://support.goodtime.io/articles/1504109415-hired-assessments-py-goodtime-integration-guide)
- [CoderPad + GoodTime Integration Guide](https://support.goodtime.io/articles/6077958608-coderpad-goodtime-integration-guide)
- [CoderPad - Automatic Link Generation in Templates](https://support.goodtime.io/articles/4963923143-coderpad-automatic-link-generation-in-templates)
- [Collaborative Coding - Generating Multiple Collaborative Coding Links](https://support.goodtime.io/articles/5365418486-collaborative-coding-generating-multiple-collaborative-coding-links)

### Notification / Visitor Management

- [GoodTime's Integration for MS Teams](https://support.goodtime.io/articles/9409849820-goodtime-s-integration-for-ms-teams)
- [GoodTime's Integration for Slack](https://support.goodtime.io/articles/4832736932-goodtime-s-integration-for-slack)
- [GoodTime's Integration for Slack - Feature Overview](https://support.goodtime.io/articles/8152342554-goodtime-s-integration-for-slack-feature-overview)
- [Docusign + GoodTime Integration Guide](https://support.goodtime.io/articles/7717412293-docusign-goodtime-integration-guide)
- [Envoy + GoodTime Integration Guide](https://support.goodtime.io/articles/1250942496-envoy-goodtime-integration-guide)
- [Proxyclick by Eptura + GoodTime Integration Guide](https://support.goodtime.io/articles/1105039840-proxyclick-by-eptura-goodtime-integration-guide)

### SSO/SAML

- [ GoodTime SAML Connector Upgrade - June 2026](https://support.goodtime.io/articles/6816911687-goodtime-saml-connector-upgrade-june-2026)
- [How to enable SAML / SSO for your organization!](https://support.goodtime.io/articles/6229339941-how-to-enable-saml-sso-for-your-organization)
- [Okta + GoodTime Integration Guide](https://support.goodtime.io/articles/2621891737-okta-goodtime-integration-guide)
- [OneLogin + GoodTime Integration Guide](https://support.goodtime.io/articles/1177577812-onelogin-goodtime-integration-guide)
- [Azure + GoodTime Integration Guide](https://support.goodtime.io/articles/6556168539-azure-goodtime-integration-guide)
- [How to Enforce Logging in through SSO](https://support.goodtime.io/articles/1754667628-how-to-enforce-logging-in-through-sso)
- [A Note on User Experience - SSO Login](https://support.goodtime.io/articles/9804217595-a-note-on-user-experience-sso-login)

### Other Integrations

- [Using BrightHire with GoodTime](https://support.goodtime.io/articles/1388250318-using-brighthire-with-goodtime)
- [Using Metaview.ai with GoodTime](https://support.goodtime.io/articles/1448042977-using-metaview-ai-with-goodtime)
- [GoodTime API Endpoints](https://support.goodtime.io/articles/7596403824-goodtime-api-endpoints)
- [GoodTime MCP Server](https://support.goodtime.io/articles/5804723950-goodtime-mcp-server)

## GoodTime Settings


### SCHEDULING Settings


#### Interview Settings

- [Overview - Interview Settings](https://support.goodtime.io/articles/4405859123-overview-interview-settings)
- [Interview Settings - Require Review Before Scheduling](https://support.goodtime.io/articles/1738781107-interview-settings-require-review-before-scheduling)
- [Interview Settings - Require Review Automations](https://support.goodtime.io/articles/5372022720-interview-settings-require-review-automations)
- [Interview Settings - Job Id](https://support.goodtime.io/articles/2441189855-interview-settings-job-id)
- [Interview Settings - Keyword Settings](https://support.goodtime.io/articles/1580654114-interview-settings-keyword-settings)
- [Interview Settings - Interview Reminders](https://support.goodtime.io/articles/6613304519-interview-settings-interview-reminders)
- [Interview Settings - Candidate Reschedule Settings](https://support.goodtime.io/articles/5514646474-interview-settings-candidate-reschedule-settings)

#### Template Basics

- [Overview - Email, Base and Interview Templates](https://support.goodtime.io/articles/9864115394-overview-email-base-and-interview-templates)
- [Template Basics - Template Variables](https://support.goodtime.io/articles/2965334892-template-basics-template-variables)
- [Template Basics - Interview Start Time Intervals](https://support.goodtime.io/articles/4940687109-template-basics-interview-start-time-intervals)
- [Template Basics - Scheduling on a Specific Calendar](https://support.goodtime.io/articles/7752218512-template-basics-scheduling-on-a-specific-calendar)
- [Greenhouse Variables: Candidate Pronouns + Pronunciations](https://support.goodtime.io/articles/8639455449-greenhouse-variables-candidate-pronouns-pronunciations)

#### Base Templates

- [Base Templates - Overview](https://support.goodtime.io/articles/2404496101-base-templates-overview)
- [Base Templates - Optimization & Fast Templates](https://support.goodtime.io/articles/9256181837-base-templates-optimization-fast-templates)
- [Base Templates - Candidates Calendar Event](https://support.goodtime.io/articles/6340587103-base-templates-candidates-calendar-event)
- [Base Templates - Debrief / Roundup Templates](https://support.goodtime.io/articles/4907418927-base-templates-debrief-roundup-templates)

#### Interview Templates

- [Interview Template Folders + Bulk Actions](https://support.goodtime.io/articles/3706984898-interview-template-folders-bulk-actions)
- [Interview Templates - Overview](https://support.goodtime.io/articles/4868583865-interview-templates-overview)
- [Interview Templates - Linking your Email Communications](https://support.goodtime.io/articles/1616324295-interview-templates-linking-your-email-communications)
- [Interview Templates - Duplicating an Interview Template](https://support.goodtime.io/articles/8963488406-interview-templates-duplicating-an-interview-template)
- [Interview Template - Template Settings Overview](https://support.goodtime.io/articles/1783873633-interview-template-template-settings-overview)
- [Interview Templates - Greet & Walkout](https://support.goodtime.io/articles/9694194249-interview-templates-greet-walkout)
- [Interview Templates - Min and Max Times Between Interview Events](https://support.goodtime.io/articles/9722421837-interview-templates-min-and-max-times-between-interview-events)
- [Interview Templates - Adding a Break or Lunch to an Interview](https://support.goodtime.io/articles/2840788015-interview-templates-adding-a-break-or-lunch-to-an-interview)
- [Interview Templates - Fixed Time Range](https://support.goodtime.io/articles/5482779530-interview-templates-fixed-time-range)
- [Interview Templates - Bulk Relinking Interview Templates to a Base Template](https://support.goodtime.io/articles/1743029463-interview-templates-bulk-relinking-interview-templates-to-a-base-template)
- [Interview Templates - Deleting Interview & Email Templates](https://support.goodtime.io/articles/3010171507-interview-templates-deleting-interview-email-templates)
- [Adding Internal Calendar Event Descriptions](https://support.goodtime.io/articles/5051952445-adding-internal-calendar-event-descriptions)

#### Email Templates

- [Overview - Email Templates](https://support.goodtime.io/articles/2431569740-overview-email-templates)
- [Email Templates - Example Emails (Request Availability, Confirmation, Reschedule, etc.)](https://support.goodtime.io/articles/4116082639-email-templates-example-emails-request-availability-confirmation-reschedule-etc)
- [Email Templates - Duplicating an Email Template](https://support.goodtime.io/articles/9222768189-email-templates-duplicating-an-email-template)
- [Email Templates - Hold Emails](https://support.goodtime.io/articles/8632624644-email-templates-hold-emails)

#### GoodTime Chrome Extension

- [GoodTime Chrome Extension - Setup](https://support.goodtime.io/articles/8591845045-goodtime-chrome-extension-setup)
- [GoodTime Chrome Extension - Queue](https://support.goodtime.io/articles/5913485691-goodtime-chrome-extension-queue)
- [GoodTime Chrome Extension - Request Availability](https://support.goodtime.io/articles/6375976789-goodtime-chrome-extension-request-availability)
- [Chrome extension in Workday is not pulling/linking the correct candidate](https://support.goodtime.io/articles/3379208549-chrome-extension-in-workday-is-not-pulling-linking-the-correct-candidate)

### EXPERIENCE Settings


#### Brand Themes

- [Setup - Brand Themes](https://support.goodtime.io/articles/8472192171-setup-brand-themes)

#### Interviewer Training

- [Setup - Interviewer Training & Tags](https://support.goodtime.io/articles/8079377192-setup-interviewer-training-tags)

#### Candidate Portal

- [Overview - GoodTime Candidate Portal](https://support.goodtime.io/articles/7128674342-overview-goodtime-candidate-portal)

### WORKPLACE Settings


#### My Account & Team Settings

- [Quick Guide to Getting Started with GoodTime](https://support.goodtime.io/articles/5069724758-quick-guide-to-getting-started-with-goodtime)
- [Overview - The Team Member Directory](https://support.goodtime.io/articles/7061590627-overview-the-team-member-directory)
- [Team Tab - Team Member Settings](https://support.goodtime.io/articles/6293416110-team-tab-team-member-settings)
- [New Hire Onboarding and RC Offboarding Process](https://support.goodtime.io/articles/6708024751-new-hire-onboarding-and-rc-offboarding-process)
- [My Account](https://support.goodtime.io/articles/3085684944-my-account)
- [GoodTime User Permission Levels](https://support.goodtime.io/articles/8232287034-goodtime-user-permission-levels)
- [Team - Interview Limits (Load Balancing)](https://support.goodtime.io/articles/9633009804-team-interview-limits-load-balancing)
- [Account Settings for Interviewers](https://support.goodtime.io/articles/9492746424-account-settings-for-interviewers)
- [How Date & Time Formats Display in GoodTime](https://support.goodtime.io/articles/6317400323-how-date-time-formats-display-in-goodtime)

#### Rooms

- [GoodTime Room Bookings 101](https://support.goodtime.io/articles/6669448550-goodtime-room-bookings-101)
- [Booking Multiple Rooms](https://support.goodtime.io/articles/8640998658-booking-multiple-rooms)

#### Tags

- [Bulk Upload - Tags & User Data](https://support.goodtime.io/articles/6767385187-bulk-upload-tags-user-data)
- [Tags - The Webinar](https://support.goodtime.io/articles/5780530312-tags-the-webinar)
- [Overview - Tags](https://support.goodtime.io/articles/3899964674-overview-tags)
- [Tags - Best Practice](https://support.goodtime.io/articles/5389938312-tags-best-practice)
- [Tags - Advanced Tags](https://support.goodtime.io/articles/6184183147-tags-advanced-tags)
- [Tags - Editing Tags](https://support.goodtime.io/articles/5324541234-tags-editing-tags)
- [Tags - Deleting Tags](https://support.goodtime.io/articles/8065949636-tags-deleting-tags)

### COMPANY Settings

- [Privacy and Compliance Settings](https://support.goodtime.io/articles/7990261512-privacy-and-compliance-settings)

#### Calendars

- [Calendar Notifications](https://support.goodtime.io/articles/4274937266-calendar-notifications)
- [Calendar Best Practices (O365)](https://support.goodtime.io/articles/7819899008-calendar-best-practices-o365)
- [GoodTime Calendar Overview](https://support.goodtime.io/articles/7816049528-goodtime-calendar-overview)
- [Company-wide Calendars: How to Manage Interviewer Holiday Dates](https://support.goodtime.io/articles/1118961345-company-wide-calendars-how-to-manage-interviewer-holiday-dates)
- [Sharing the GoodTime Google calendar](https://support.goodtime.io/articles/5288239796-sharing-the-goodtime-google-calendar)
- [Calendar Best Practices](https://support.goodtime.io/articles/7189238930-calendar-best-practices)

### SECURITY Settings

- [Generating a Lever API key for customers who use the Scorecard Notetaker](https://support.goodtime.io/articles/7558569877-troubleshooting-lever-integration-sync-issues)
- [GoodTime SIEM Agent](https://support.goodtime.io/articles/2712777565-goodtime-siem-agent)

## GoodTime How-To

- [Troubleshooting Calendar Sync Failures for Interview Events](https://support.goodtime.io/articles/6790464208-troubleshooting-calendar-sync-failures-for-interview-events)

### The GoodTime Dashboard

- [Overview - The GoodTime Dashboard](https://support.goodtime.io/articles/2418228301-overview-the-goodtime-dashboard)
- [Dashboard - Interview Status](https://support.goodtime.io/articles/8965737074-dashboard-interview-status)
- [Dashboard - Queue Function](https://support.goodtime.io/articles/9291745019-dashboard-queue-function)

### GoodTime Queue / Candidate Scheduling Requests

- [Queue - Handoff Interview Plans](https://support.goodtime.io/articles/9144109581-queue-handoff-interview-plans)
- [Overview - GoodTime Queue / Recruiter to RC Handoff](https://support.goodtime.io/articles/3344478551-overview-goodtime-queue-recruiter-to-rc-handoff)
- [Queue - Scheduling Request Handoff Forms](https://support.goodtime.io/articles/6495695906-queue-scheduling-request-handoff-forms)
- [Queue - Coordination Groups](https://support.goodtime.io/articles/7973910507-queue-coordination-groups)
- [Queue - Automated Queue Load Balancing](https://support.goodtime.io/articles/3728615203-queue-automated-queue-load-balancing)
- [Queue - Roundup Needed and Candidate Priority Reasons](https://support.goodtime.io/articles/7173652114-queue-roundup-needed-and-candidate-priority-reasons)
- [AI Auto-fill: Scheduling Form Notes](https://support.goodtime.io/articles/9506729774-ai-auto-fill-scheduling-form-notes)

### Scheduling Basics

- [GoodTime Error Guidance](https://support.goodtime.io/articles/3918414714-goodtime-error-guidance)
- [Scheduling Basics - Calendar Conflict Guidance](https://support.goodtime.io/articles/8132050126-scheduling-basics-calendar-conflict-guidance)
- [Scheduling Basics - Interviewer Setting Guidance](https://support.goodtime.io/articles/9529479774-scheduling-basics-interviewer-setting-guidance)
- [Interview Logs](https://support.goodtime.io/articles/3810658263-interview-logs)
- [Internal Candidate Scheduling](https://support.goodtime.io/articles/3909755860-internal-candidate-scheduling)
- [New Customers: Common FAQ](https://support.goodtime.io/articles/8061361305-new-customers-common-faq)
- [Flexible Scheduling - Overview](https://support.goodtime.io/articles/6825610353-flexible-scheduling-overview)
- [Flexible Scheduling Webinar + Q&A](https://support.goodtime.io/articles/5334754469-flexible-scheduling-webinar-q-a)
- [Scheduling Basics - Favoriting Interview Templates](https://support.goodtime.io/articles/9956975932-scheduling-basics-favoriting-interview-templates)
- [Pill Colors ](https://support.goodtime.io/articles/3069729940-pill-colors)
- [$Variables](https://support.goodtime.io/articles/6645211368-variables)
- [Optional interviewers](https://support.goodtime.io/articles/2567317764-optional-interviewers)
- [Best Fit vs Earliest Start Time](https://support.goodtime.io/articles/6131221797-best-fit-vs-earliest-start-time)
- [Placing an Interview on Hold](https://support.goodtime.io/articles/6730912738-placing-an-interview-on-hold)
- [How To - Automatic Scheduling](https://support.goodtime.io/articles/7305633979-how-to-automatic-scheduling)
- [Calendar Search Logic](https://support.goodtime.io/articles/5953510022-calendar-search-logic)
- [Why do some jobs show a huge list of people in the interviewer pool section (side panel)?](https://support.goodtime.io/articles/2112048379-why-do-some-jobs-show-a-huge-list-of-people-in-the-interviewer-pool-section-side-panel)
- [Specific Start Time](https://support.goodtime.io/articles/5512843103-specific-start-time)
- [GoodTime Time Zone Overview](https://support.goodtime.io/articles/2628905590-goodtime-time-zone-overview)
- [Where Time Zones are Displayed in GoodTime](https://support.goodtime.io/articles/2531229461-where-time-zones-are-displayed-in-goodtime)
- [Friendly Time Zones](https://support.goodtime.io/articles/8363634073-friendly-time-zones)
- [Business hours - Hierarchy and Auditing](https://support.goodtime.io/articles/4309106019-business-hours-hierarchy-and-auditing)
- [REMOTE Business hours Logic](https://support.goodtime.io/articles/5346656124-remote-business-hours-logic)
- [ONSITE Business Hours Logic](https://support.goodtime.io/articles/2594314485-onsite-business-hours-logic)
- [How GoodTime Determines a Candidate's Time Zone and How it Can be Updated](https://support.goodtime.io/articles/2676785234-how-goodtime-determines-a-candidate-s-time-zone-and-how-it-can-be-updated)
- [🌏 Internationalization and Language Support](https://support.goodtime.io/articles/4733082661-internationalization-and-language-support)
- [How To - Jobs Tab and Linking Scheduling Templates](https://support.goodtime.io/articles/5859694406-how-to-jobs-tab-and-linking-scheduling-templates)
- [Rescheduling as a Candidate](https://support.goodtime.io/articles/2099661129-rescheduling-as-a-candidate)
- [Schedule Roundups / Debriefs](https://support.goodtime.io/articles/1791700217-schedule-roundups-debriefs)
- [Roundup/Debrief Video Links](https://support.goodtime.io/articles/5604336903-roundup-debrief-video-links)
- [Multi-Day Roundups](https://support.goodtime.io/articles/8975602062-multi-day-roundups)
- [Automatically Replace Declined Interviewers & Trainees](https://support.goodtime.io/articles/6390373204-automatically-replace-declined-interviewers-trainees)
- [Custom Itinerary](https://support.goodtime.io/articles/6818208686-custom-itinerary)
- [Confidential Interviews ](https://support.goodtime.io/articles/4392448742-confidential-interviews)
- [Hiring Team Import: How GoodTime Captures Recruiter, Sourcer, Hiring Manager, Coordinator](https://support.goodtime.io/articles/1895248486-hiring-team-import-how-goodtime-captures-recruiter-sourcer-hiring-manager-coordinator)
- [Syncing interview events back to your ATS](https://support.goodtime.io/articles/7021632395-syncing-interview-events-back-to-your-ats)
- [Candidate Calendar invites for interviews with gaps show as single blocked time](https://support.goodtime.io/articles/5809886253-calendar-invites-for-interviews-with-gaps-show-as-single-blocked-time)

### Request Availability

- [Request Availability - Coordinator Workflow](https://support.goodtime.io/articles/3609569668-request-availability-coordinator-workflow)
- [Custom Date Picker in Request Availability Flow](https://support.goodtime.io/articles/8684585191-custom-date-picker-in-request-availability-flow)
- [Request Availability - Candidate View](https://support.goodtime.io/articles/9981475219-request-availability-candidate-view)
- [Changing Interview Templates after Requesting Availability](https://support.goodtime.io/articles/4544041111-changing-interview-templates-after-requesting-availability)
- [Linking a New Interview Template While Requesting Availability](https://support.goodtime.io/articles/2059891865-linking-a-new-interview-template-while-requesting-availability)
- [Request Availability from a non-candidate](https://support.goodtime.io/articles/2051228571-request-availability-from-a-non-candidate)

### Schedule Now

- [Schedule Now](https://support.goodtime.io/articles/1001942746-schedule-now)
- [Schedule Now - Streamlined Workflow](https://support.goodtime.io/articles/9122009235-schedule-now-streamlined-workflow)
- [How To - Set Candidate Availability collected outside of GoodTime.](https://support.goodtime.io/articles/2157139256-how-to-set-candidate-availability-collected-outside-of-goodtime)
- [GoodTime Calendar View](https://support.goodtime.io/articles/7311980147-goodtime-calendar-view)
- [Can I book over a scheduled conflict or requested candidate availability?](https://support.goodtime.io/articles/9563339901-can-i-book-over-a-scheduled-conflict-or-requested-candidate-availability)

### Update, Reschedule & Cancel Events

- [Reschedule an Event](https://support.goodtime.io/articles/6353233000-reschedule-an-event)
- [Changing the Start Time for a Scheduled Interview](https://support.goodtime.io/articles/8375103093-changing-the-start-time-for-a-scheduled-interview)
- [Adding an Interview Event to a Scheduled Interview](https://support.goodtime.io/articles/1926840633-adding-an-interview-event-to-a-scheduled-interview)
- [Changing or Adding a Feedback Form for a Scheduled Interview](https://support.goodtime.io/articles/1314892927-changing-or-adding-a-feedback-form-for-a-scheduled-interview)
- [Add or Edit Feedback Form/Scorecard](https://support.goodtime.io/articles/2556034615-add-or-edit-feedback-form-scorecard)
- [Changing the Job for a Candidate on a Scheduled Interview](https://support.goodtime.io/articles/2904615190-changing-the-job-for-a-candidate-on-a-scheduled-interview)
- [Changing Interviewers for a Scheduled Interview](https://support.goodtime.io/articles/5685691001-changing-interviewers-for-a-scheduled-interview)
- [Changing Rooms for a Scheduled Interview](https://support.goodtime.io/articles/9643356143-changing-rooms-for-a-scheduled-interview)
- [Updating a Scheduled Interview](https://support.goodtime.io/articles/7852238737-updating-a-scheduled-interview)
- [Rescheduling an Interview](https://support.goodtime.io/articles/3188000184-rescheduling-an-interview)
- [Canceling an Interview](https://support.goodtime.io/articles/7024504528-canceling-an-interview)
- [Zoom - Adding, Updating or Removing Zoom Links in Templates](https://support.goodtime.io/articles/1257506174-zoom-adding-updating-or-removing-zoom-links-in-templates)
- [How do I adjust the candidate facing Itinerary?](https://support.goodtime.io/articles/3602470060-how-do-i-adjust-the-candidate-facing-itinerary)
- [Updating a Candidate's Email Address](https://support.goodtime.io/articles/4173630269-updating-a-candidate-s-email-address)
- [Room changes during an interview](https://support.goodtime.io/articles/3989504841-room-changes-during-an-interview)

### Custom Scheduling Workflows & Edge Cases

- [How To - Superday Interview Scheduling](https://support.goodtime.io/articles/5165293154-how-to-superday-interview-scheduling)
- [How To - GoodTime Interview Blocks (GTIB)](https://support.goodtime.io/articles/2646032016-how-to-goodtime-interview-blocks-gtib)
- [How To - Conduct University/Intern or Batch Hiring](https://support.goodtime.io/articles/7008211418-how-to-conduct-university-intern-or-batch-hiring)
- [How To - Request Availability (RA) via a 'RA Only' template](https://support.goodtime.io/articles/4773739743-how-to-request-availability-ra-via-a-ra-only-template)
- [How To - Schedule Take Home Assignments or Case Studies.](https://support.goodtime.io/articles/1643780374-how-to-schedule-take-home-assignments-or-case-studies)
- [How To - Custom Business Hours and International Scheduling](https://support.goodtime.io/articles/3061029664-how-to-custom-business-hours-and-international-scheduling)

### Email & Communication

- [Email When an Interviewer Declines](https://support.goodtime.io/articles/3139916513-email-when-an-interviewer-declines)
- [Resending a Candidate Calendar Invite to a Different Email Address](https://support.goodtime.io/articles/9940024124-resending-a-candidate-calendar-invite-to-a-different-email-address)
- [Email - Google Calendar Invites and 'Known Sender' setting.](https://support.goodtime.io/articles/6673903625-email-google-calendar-invites-and-known-sender-setting)
- [Email - Candidate invites landing in SPAM / Promotions](https://support.goodtime.io/articles/3765600596-email-candidate-invites-landing-in-spam-promotions)
- [Notes - Overview](https://support.goodtime.io/articles/4775094688-notes-overview)
- [Notes - Custom Cancellation/Reschedule Notes](https://support.goodtime.io/articles/5498330985-notes-custom-cancellation-reschedule-notes)
- [Notes - @mention Team Members](https://support.goodtime.io/articles/2367833353-notes-mention-team-members)
- [Sending an Email Later](https://support.goodtime.io/articles/5566646132-sending-an-email-later)

### Insights & Data

- [Overview - Data & Insights](https://support.goodtime.io/articles/6733490801-overview-data-insights)
- [Insights - Recruiting Leaderboard](https://support.goodtime.io/articles/2381898330-insights-recruiting-leaderboard)
- [Insights - Turnaround Time Report](https://support.goodtime.io/articles/4798331962-insights-turnaround-time-report)
- [Insights - Lead Time Report](https://support.goodtime.io/articles/1619361701-insights-lead-time-report)
- [Insights - Interviewer Leaderboard](https://support.goodtime.io/articles/2031489739-insights-interviewer-leaderboard)
- [Insights - Interview Time Report](https://support.goodtime.io/articles/8212791842-insights-interview-time-report)
- [Insights - Interview Load Balance](https://support.goodtime.io/articles/7363584991-insights-interview-load-balance)
- [Insights - Cancellation & Reschedule Report](https://support.goodtime.io/articles/7692308120-insights-cancellation-reschedule-report)
- [Insights - Pulse / cNPS Score Report](https://support.goodtime.io/articles/1339143674-insights-pulse-cnps-score-report)
- [Insights - Saved Reports](https://support.goodtime.io/articles/6033097728-insights-saved-reports)
- [Insights - AI Bias Audit Report](https://support.goodtime.io/articles/3091587317-insights-ai-match-bias-report)
- [Edge Cases + FAQ - GoodTime Insight Reports](https://support.goodtime.io/articles/6795859888-edge-cases-faq-goodtime-insight-reports)
- [Bottleneck Detection](https://support.goodtime.io/articles/6176734828-bottleneck-detection)
- [How to - Utilize Calendar Availability & Capacity Planning](https://support.goodtime.io/articles/1189562408-how-to-utilize-calendar-availability-capacity-planning)
- [Insights - S3 Bucket Data Feed](https://support.goodtime.io/articles/2270621037-insights-s3-bucket-data-feed)
- [Overview - Daily Data .csv](https://support.goodtime.io/articles/2789482586-overview-daily-data-csv)
- [Capturing Cancellation & Reschedule Reasons](https://support.goodtime.io/articles/3383595986-capturing-cancellation-reschedule-reasons)
- [Overview - Candidate Pulse/cNPS & Candidate Surveys](https://support.goodtime.io/articles/7778287747-overview-candidate-pulse-cnps-candidate-surveys)
- [Candidate Pulse / cNPS - Setup and Use.](https://support.goodtime.io/articles/3511134427-candidate-pulse-cnps-setup-and-use)
- [Candidate Survey and Custom Questions - Setup and Use.](https://support.goodtime.io/articles/6272565807-candidate-survey-and-custom-questions-setup-and-use)

### Interviewer Training

- [1. Interviewer Training - Overview & Key Concepts](https://support.goodtime.io/articles/2826671830-1-interviewer-training-overview-key-concepts)
- [2. Interviewer Training - Getting Ready (Tags and Templates)](https://support.goodtime.io/articles/8139424075-2-interviewer-training-getting-ready-tags-and-templates)
- [3. Interview Training - Building Training Paths (Shadow, Reverse Shadow & Reading Classes)](https://support.goodtime.io/articles/4805406316-3-interview-training-building-training-paths-shadow-reverse-shadow-reading-classes)
- [3.1 Interviewer Training - Reading Classes](https://support.goodtime.io/articles/6897987283-3-1-interviewer-training-reading-classes)
- [4. Interviewer Training - Managing Trainees (Enroll, Schedule, Graduate & Report)](https://support.goodtime.io/articles/4824014975-4-interviewer-training-managing-trainees-enroll-schedule-graduate-report)
- [5. Interviewer Training - Automations & Advanced Workflows](https://support.goodtime.io/articles/1034116596-5-interviewer-training-automations-advanced-workflows)
- [5.1 Interviewer Training - Auto Enroll](https://support.goodtime.io/articles/3820166378-5-1-interviewer-training-auto-enroll)
- [5.2 Interviewer Training - Feedback Automation](https://support.goodtime.io/articles/2748990292-5-2-interviewer-training-feedback-automation)
- [5.3 Interview Training - On-The-Fly Training Path Enrollment & Linking](https://support.goodtime.io/articles/4842433481-5-3-interview-training-on-the-fly-training-path-enrollment-linking)
- [6. Interviewer Training - FAQs](https://support.goodtime.io/articles/7543520644-6-interviewer-training-faqs)

### Ongoing Account Management

- [How To - Ongoing GoodTime Account Maintenance](https://support.goodtime.io/articles/5594606593-how-to-ongoing-goodtime-account-maintenance)
- [How To - GoodTime Continued Optimization](https://support.goodtime.io/articles/3010385054-how-to-goodtime-continued-optimization)

### Experience+ (Add-On Module)

- [Overview - Experience+](https://support.goodtime.io/articles/7133865824-overview-experience)
- [Experience+ Advanced Candidate Portal](https://support.goodtime.io/articles/6801339140-experience-advanced-candidate-portal)
- [Experience+ Interviewer Portal](https://support.goodtime.io/articles/2464797183-experience-interviewer-portal)
- [Experience+ AI-Assisted Scorecards](https://support.goodtime.io/articles/4170733824-experience-ai-assisted-scorecards)
- [Experience+ Build & Use GoodTime Scorecards](https://support.goodtime.io/articles/9952899584-experience-build-use-goodtime-scorecards)

### Agentic Plan

- [Overview - Agentic Plan](https://support.goodtime.io/articles/6999434431-overview-agent)
- [Cori - Enhanced Agentic Assistant](https://support.goodtime.io/articles/1144143189-agent-coordination-agent)
- [Agents - AI Candidate Agent](https://support.goodtime.io/articles/8237224035-agent-candidate-agent)
- [Job Pipeline - Kanban View Job Insights](https://support.goodtime.io/articles/1026621882-agent-job-pipeline)
- [Job Specifications - Resume Screening and Matching](https://support.goodtime.io/articles/6867381479-agent-recruitment-agent)
- [Automated Workflow - Stage Change Automations](https://support.goodtime.io/articles/9593300204-agent-workflow-automations)
- [Automated Workflows - Drip Campaigns](https://support.goodtime.io/articles/2550242474-autopilot-hiring-workflow-automation-and-drip-campaigns)
- [Candidate Inbox - SMS & WhatsApp Messaging](https://support.goodtime.io/articles/3661031454-autopilot-how-to-candidate-inbox)
- [How To: SMS Messaging](https://support.goodtime.io/articles/4515767170-autopilot-sms-text-and-whatsapp-messaging)
- [How To: SMS Opt-in & Opt-out](https://support.goodtime.io/articles/5606191040-autopilot-sms-opt-in-opt-out)
- [Scheduling Links - Sourcing / Prospect Scheduling](https://support.goodtime.io/articles/1770467772-autopilot-how-to-scheduling-links)
- [Job View - Bulk Request Availability & Auto scheduling](https://support.goodtime.io/articles/3313773105-autopilot-how-to-job-view)
- [Automated Workflows > Why do the created interviews have no feedback forms/scorecards linked to the events?](https://support.goodtime.io/articles/1173750720-automated-workflows-why-do-the-created-interviews-have-no-feedback-forms-scorecards-linked-to-the-events)

### GoodTime MEET

- [Overview - Goodtime Meet](https://support.goodtime.io/articles/3561408993-overview-goodtime-meet)
- [Meet - Guide and FAQ](https://support.goodtime.io/articles/2607787818-meet-guide-and-faq)
- [Deactivate a GoodTime Meet user and Disabling Booking Links](https://support.goodtime.io/articles/8715864892-how-to-deactivate-a-goodtime-meet-user-and-disable-their-booking-links)

### 24/7 Support

- [24/7 Support](https://support.goodtime.io/articles/7031699870-24-7-support)
- [GoodTime Troubleshooting + Escalation Process](https://support.goodtime.io/articles/9009692288-goodtime-troubleshooting-escalation-process)
- [Best Practices for Submitting a Support Request](https://support.goodtime.io/articles/4053418678-best-practices-for-submitting-a-support-request)
- [How do I get an update on my Support Tickets?](https://support.goodtime.io/articles/5190658085-how-do-i-get-an-update-on-my-support-tickets)

## GoodTime News


### GoodTime Product Overview

- [Who is GoodTime?](https://support.goodtime.io/articles/2379603107-who-is-goodtime)
- [GoodTime Product Overview](https://support.goodtime.io/articles/8267843011-goodtime-product-overview)
- [GoodTime Talent Innovators Community](https://support.goodtime.io/articles/5634703992-goodtime-talent-innovators-community)
- [GoodTime and Artificial Intelligence (AI)](https://support.goodtime.io/articles/8403861764-goodtime-and-artificial-intelligence-ai)
- [ GoodTime and AI](https://support.goodtime.io/articles/2022307295-goodtime-and-ai)

### 📣 Product Updates

- [Jul '26 - GoodTime Product Updates](https://support.goodtime.io/articles/3282919380-jul-26-goodtime-product-updates)
- [Jun '26 - GoodTime Product Updates](https://support.goodtime.io/articles/8709546276-jun-26-goodtime-product-updates)
- [May '26 - GoodTime Product Updates](https://support.goodtime.io/articles/3408089800-may-26-goodtime-product-updates)
- [Apr '26 - GoodTime Product Update](https://support.goodtime.io/articles/6819248986-apr-26-gt-product-update)
- [Mar '26 - GoodTime Product Updates](https://support.goodtime.io/articles/5737073376-mar-26-goodtime-product-updates)
- [Feb '26 - GoodTime Product Updates](https://support.goodtime.io/articles/5891569094-feb-26-goodtime-product-updates)
- [Jan '26 - GoodTime Product Updates](https://support.goodtime.io/articles/4267233642-jan-26-goodtime-product-updates)
- [Dec '25 - GoodTime Product Updates](https://support.goodtime.io/articles/5683588148-dec-25-goodtime-product-updates)
- [Nov '25 - GoodTime Product Updates](https://support.goodtime.io/articles/3018907660-nov-25-goodtime-product-updates)
- [Oct 25' - GoodTime Product Updates](https://support.goodtime.io/articles/2642495175-oct-25-goodtime-product-updates)
- [Sep '25 - GoodTime Product Updates](https://support.goodtime.io/articles/9357500996-sep-25-goodtime-product-updates)
- [Aug '25 - GoodTime Product Updates](https://support.goodtime.io/articles/2155268355-aug-25-goodtime-product-updates)
- [Jul '25 - GoodTime Product Updates](https://support.goodtime.io/articles/1728594544-jul-25-goodtime-product-updates)
- [Jun '25 - GoodTime Product Updates](https://support.goodtime.io/articles/9774933670-jun-25-goodtime-product-updates)
- [May '25 - GoodTime Product Updates](https://support.goodtime.io/articles/2812109557-may-25-goodtime-product-updates)
- [Jun '24](https://support.goodtime.io/articles/8954939853-jun-24)
- [May '24](https://support.goodtime.io/articles/7088259383-may-24)
- [April '24](https://support.goodtime.io/articles/9373346046-april-24)
- [March '24](https://support.goodtime.io/articles/4792937923-march-24)
- [February '24](https://support.goodtime.io/articles/3295797922-february-24)
- [January '24](https://support.goodtime.io/articles/1199584950-january-24)
- [December '23](https://support.goodtime.io/articles/1424418510-december-23)
- [November '23](https://support.goodtime.io/articles/6578191121-november-23)
- [October '23](https://support.goodtime.io/articles/2880572431-october-23)
- [September '23](https://support.goodtime.io/articles/1780875779-september-23)
- [August '23](https://support.goodtime.io/articles/2294104657-august-23)
- [July '23](https://support.goodtime.io/articles/1067624828-july-23)
- [June '23](https://support.goodtime.io/articles/3929438962-june-23)
- [May '23](https://support.goodtime.io/articles/1981872357-may-23)
- [March '23](https://support.goodtime.io/articles/9118515204-march-23)
- [February '23](https://support.goodtime.io/articles/6729926034-february-23)
- [January '23](https://support.goodtime.io/articles/3610364179-january-23)
- [December '22](https://support.goodtime.io/articles/7772547929-december-22)
- [November '22](https://support.goodtime.io/articles/4128864989-november-22)
- [October '22](https://support.goodtime.io/articles/2525881390-october-22)
- [September '22](https://support.goodtime.io/articles/2208095116-september-22)
- [August '22](https://support.goodtime.io/articles/6388693588-august-22)
- [July '22](https://support.goodtime.io/articles/5246239303-july-22)
- [June '22](https://support.goodtime.io/articles/6245843022-june-22)
- [May '22](https://support.goodtime.io/articles/3745983988-may-22)
- [April '22](https://support.goodtime.io/articles/4431399585-april-22)
- [February '22](https://support.goodtime.io/articles/8012561770-february-22)
- [October '21](https://support.goodtime.io/articles/1509567219-october-21)

### 💡 Feature Requests

- [ Feature Requests](https://support.goodtime.io/articles/9545525671-feature-requests)
- [👍 Upvote Feature Requests](https://support.goodtime.io/articles/5965394330-upvote-feature-requests)

### Product Webinars

- [GoodTime Product Webinars - Registration](https://support.goodtime.io/articles/9910796601-goodtime-product-webinars-registration)