An amazing candidate experience can’t be achieved by great scheduling alone. Every interviewer you put in front of your applicants must be professional, prepared and enthusiastically able to represent your company’s brand or you will lose out on top talent. You have a brief virtual window (literally!) to impress your candidate and accurately assess if they have the right skills, attitude and experience to be a value add to your team. Any delay in the process can result in someone else getting them an offer sooner. GoodTime's interviewer training feature not only provides a means of standardizing your interviewer training process but the opportunity to automate the means of scheduling a trainee against every available shadow opportunity available.
TL;DR: Once you have training paths built and you have them linked the appropriate interview templates the final step is to leverage this setup to add trainees to shadow or reverse shadow every available interview. There are two primary ways in which you can schedule a trainee to join an interview and this article will step though both in detail. The two primary ways in which you can schedule a trainee are as follows:
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Add a Trainee during the scheduling workflow, or
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Set a Trainee to be auto-added on the interview template level.
Add a Trainee during the scheduling workflow:
The following video provides an overview of how to add a trainee to an interview event during the scheduling workflow:
Step by Step Guide:
1. Please verify that prerequisites of creating tags and a training path and linking that path to an interview template has been completed.
2. Open the candidate in GoodTime & Select 'Request Availability' or 'Schedule Now'
3. Ensure you have selected the appropriate Interview Templates linked to a training path
- Interview Templates linked to training Path(s) have a purple graduation cap next to the specific interview event the path(s) is linked
4. Choose the "+" button next to the portion of the interview in which you would like to Add in a Trainee:
5. Click '+ Select All Trainees' or add Trainees from the list by name
- If your Training Path is linked correctly, clicking '+' > 'Trainee' will show a list of ONLY those trainees associated with the training path the particular event is linked to.
- If you choose to select '+ Select All Trainees' GoodTime will automatically scan the calendars of all trainees associated with the linked path when scheduling and add any Trainee who is available at the time the interview event is scheduled.
- If you choose trainees by name based on the drop down list of trainees, GoodTime will strive to add your selected trainee but will add no trainee if the selected Trainee is unavailable at the time the interview event is schedule (we will not stop the scheduling of an interview event if the listed Trainee is not available, by default Trainees are seen as 'optional' when scheduling.
- The purple text beside each trainee indicates how many shadow and reverse shadows they have remaining before completing the training path.
6. Click 'Continue'
7. If you are.....
- Requesting Availability: GoodTime will aim to schedule the trainee who is 1) closest to completing their training classes 2) times match the availability submitted by the candidate
- Screenshot of Request Availability Screen - Interview Schedule:
- Scheduling Now: GoodTime will aim to schedule the trainee who is 1) closest to completing their training classes 2) times match the availability submitted by the candidate
- Screenshot of Schedule Now Screen - Interview Schedule
Set a Trainee to be auto-scheduled on the interview template level.
The following video provides an overview of how to set a Trainee to be auto-scheduled by adding them at the interview template level. This is a particularly useful process if you have a lot of Trainees to schedule and train. By adding the 'ALL' trainee tag to the interview template you can optimize for adding a Trainee to shadow every available interview scheduled.
Step by Step Guide:
1. Please verify that prerequisites of creating tags and a training path and linking that path to an interview template has been completed.
2. Review the Interview Templates that you have linked in your Path: (example below)
3. Go back into your Interview Templates and search for the corresponding template:
4. Open and Edit the Interview Template to + add a Trainee by including the 'ALL' tag against the linked interview event.
- Go to 'Interview Panel' > 'Panel Event(s)' and click the '+ Another Trainee' link in order to get to the section of that Interview Template that correlates to the Path:
5. Select 'Select ALL Trainees' : This means that GoodTime will read any Trainee in Path(s) tied to this portion of the Interview Template will be aim to automatically add any of the linked Trainees into the Interview when scheduling
6. Next click 'SAVE'
7. Duplicate this step for any other Interview Templates that are tied to Path(s) that you would like trainees to be auto-scheduled on.
8. When ready to schedule: The scheduler will now see the 'ALL' tag on the interview template and no further action is required for them to schedule a Trainee