Why doesn’t my zoom variable appear in emails?
This is a feature limitation we created because some emails are sent to the candidate before the interview is scheduled or rescheduled. In order to have a Zoom link we have to make sure the interview has a start time and duration.
Who owns this Zoom link?
It depends if you use Zoom Host Pools or not. If you do, the Zoom Host Pool account will be the owner of the Zoom link (or the recruiting coordinator's account if you have exceeded you concurrent meetings limit). If your company's account doesn't have Zoom Host Pools enabled, the host will always be the coordinator of that interview.
We don’t have concurrent meetings - can you raise our meeting #?
In order to schedule more meetings GoodTime offers the Zoom host pool. If your company has concurrent meetings with Zoom and want to raise that number, please contact your Zoom CSM.
Our debrief has the same zoom link as our interview. Is this expected?
As of October 2022, this is not expected behavior. GoodTime created a new variable to ensure your roundup zoom link is fully separate from your interview events. Please ensure to update your debriefs to include the new $roundup.zoom.link. To learn more about the new variable see: Roundup/Debrief Video Links.
Can I record meetings scheduled using the zoom variables?
Only the host is allowed to record meetings or give permissions to someone to record. You can find more information at https://support.zoom.us/hc/en-us/sections/200208179-Recording
I need to edit an interview for a peer - will this affect their zoom links?
It depends on what type of editing you are doing. If you are adding or removing the Zoom link, it might affect it since you might create or delete a Zoom meeting. If you are changing the start time or duration of any events, it will also reflect on GoodTime updating the meeting time and duration on Zoom.
Do zoom links get cancelled if we reschedule an interview?
Yes. We cancel the meeting associated with the previous date and create a new one respecting the new interview date and duration.